DOOOS always keeps personal information like your name, address, email address, or phone number private and for process and delivery purposes only. DOOOS does not rent, sell, or share personal information about you with other people or non-affiliated companies.
Orders should arrive within 1-8 workdays after we have received payment, but may vary depending on the destination. DOOOS is NOT responsible for any delays of your package during delivery, DOOOS has NO control over this. By placing an order with us, you accept the risk that your package may be delayed during shipment.
LOST OR DAMAGED ITEMS
You understand and agree that DOOOS shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. DOOOS will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We do not assume any responsibility for lost packages.
Purchases made through the DOOOS online store are secured through trusted internet payment processing companies. All personal debit and credit card information transmitted are handled through secure connections. All personal contact information transmitted to us will not be shared, sold or solicited. Complete the order form true and complete to the best of your knowledge and belief.
REFUNDS & EXCHANGES
Customers can return item(s) within 14 days at own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you or refund your money minus shipping costs and/or additional fees. Both the returned item(s) and the packaging has to be in unused as new condition, if the product packaging is damaged we will charge a fee of at least 15% of the value of the merchandise. You should not bring your product in contact with water. Any damage caused by water contact will not be refunded.
In case of an error from our end and a return is necessary, returns should be sent using the post, not express shipping.
We try our best to keep our webstore as up to date as possible. Even though our online stock is updated automatically, there is always a possibility the ordered item(s) marked “available” are NOT available in desired sizing and/or sold out. dooosdooos.com will try to inform you as soon as possible when this occurs and give you alternative options if possible.
The entire content of the dooosdooos.com website is copyrighted as a collective work under copyright laws, and coordination, arrangement and enhancement of the content. The content of the dooosdooos.com web site, and the site as a whole, are intended solely for the personal, noncommercial use by the users of our site.
You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.
DOOOS reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website.
Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from DOOOS.